Frequently Asked Questions
We appreciate you taking the time to visit our store today! If you have any questions, our FAQS below might help you out. If not, please feel free to contact us. You may use the form to the right or you can get in touch using the information below.
ORDERING
How do I place an order on the website?
Browse any product you want to purchase. You can find the products using the website’s main search box or navigate through product categories. Add the product you want to buy in your cart then you can proceed to check out to place your order.
What payment method available on your website?
We accept all major credit cards (VISA, MasterCard, American Express and Discover card, Google Pay, Apple Pay etc.). You can using debit/credit card through PayPal.
How do I cancel/change my placed order?
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
SHIPPING
Do you Accept Cash On Delivery (COD)?
No, we do not accept COD. All orders must be prepaid by USA issued credit card, PayPal or other payment methods accepted in this website.
How do you process my order?
When you place an order to the website, we will process it for 2-5 business days. We are shipping our products from our warehouse in Florida, we will sent you a notification email together with your tracking number whenever your order is processed.
What shipping carriers do you use?
We use some of the major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
